The Perception of Insurance Crime Held by Students

Anna Bera, Dariusz Pauch

Abstract


Theoretical background: Researching insurance crime in terms of its perception by students makes it possible to gain knowledge about their interpretation skills, as well as identify attitudes towards insurance frauds. This article supplements the Polish literature on the phenomenon which is a significant dysfunction in the insurance sector.

Purpose of the article: The main aim of this article is to analyse the perception of insurance crime according to research conducted among students. Moreover, additional auxiliary goals were formulated: 1. Determining the level of knowledge of the respondents about insurance crime. 2. Analysing the attitudes of the respondents towards the phenomenon of insurance crime.

Research methods: The paper presents the results of a preliminary study in which a survey was conducted in the form of a questionnaire. In order to verify the posed research question and to achieve the aims defined in this article, a survey was conducted among students at the University of Szczecin. An original questionnaire was used for the study, which was distributed to 11,000 university students. The research was conducted in the period from January to February 2022. The questionnaire was completed by 416 respondents, which makes it possible to conclude that the survey is representative. The questions in the questionnaire concerned students’ knowledge of the phenomenon of insurance crime and its perception by the surveyed group of respondents. The survey results were analysed as a whole, and then presented and described.

Main findings: The research results presented in the article show that the surveyed group of respondents was mostly characterized by an average level of awareness of the phenomenon of insurance crime. In this context, it seems necessary that all insurance entities and institutions make constant efforts to raise the level of insurance awareness of the society about the phenomenon of insurance crime. A significant role in shaping and developing awareness in this area is played by insurance education, which should take place on several levels (didactic, social, institutional).


Keywords


insurance crime; insurance fraud; fraud; awareness of students about insurance crime; unlawful extortion of compensation and/or benefits

Full Text:

PDF

References


Al-Rawashdeh, F., & Al Singlawi, O. (2016). The existence of fraud indicators in insurance industry: Case of Jordan. International Journal of Economics and Financial Issues, 6(S5).

Bashir, I., Madhavaiah, C., & Krishna Naik, J.R. (2013). Motor insurance frauds in India: Detection and control mechanisms. Srusti Management Review, 6(2), 27–35.

Behrman, J., Mitchell, O.S., Soo, C., & Bravo, D. (2010). Financial literacy, schooling, and wealth accumulation. PARC Working Paper Series, 32. doi:10.3386/w16452

Bera, A., Kordela, D., & Pauch, D. (2020). Przestępczość ubezpieczeniowa. Uwarunkowania, skala, przeciwdziałanie. Szczecin: Wyd. Naukowe US.

Czerwiec-Janus, E. (2003). Przestępczość ubezpieczeniowa – kierunki usprawnienia systemu zapobiegania. Gdańsk: CeDeWu.

Derrig, R.A. (2002). Insurance fraud. Journal of Risk and Insurance, 69(3), 271–287. doi:10.1111/1539-6975.00026

Gill, K.M., Woolley, A., & Gill, M. (1994). Insurance fraud: the business as a victim? In M. Gill (Ed.), Crime at Work. Studies in Security and Crime Prevention, I. London: Palgrave Macmillan. doi:10.1007/978-1-349-23551-3_6

Górniok, O. (1994). Przestępczość gospodarcza i jej zwalczanie. Warszawa: Wyd. Naukowe PWN.

Hilgert, M.A., Hogarth, J.M., & Beverly, S.G. (2003). Household financial management: The connection between knowledge and behaviour. Federal Reserve Bulletin, 89(7).

Huneberg S. (2017). Preventative measures of insurers against insurance fraud with particular regard to motor insurance. Obiter, 38(1). doi:10.17159/obiter.v38i1.11507

IAIS. (2011). Application Paper on Deterring, Preventing, Detecting, Reporting and Remedying Fraud in Insurance.

Kawiński, M., & Majewski, P. (2016). Financial and insurance literacy in Poland. Wiadomości Ubezpieczeniowe, 4, 21–32.

Köneke, V., Müller-Peters, H., & Fetchenhauer, D. (2015). Versicherungsbetrug verstehen und verhindern. Wiesbaden: Springer Fachmedien. doi:10.1007/978-3-8349-6943-9

Lusardi, A., Mitchell, O.S., & Curto, V. (2010). Financial literacy among the young. Journal of Consumer Affairs, 44(2). doi:10.1111/j.1745-6606.2010.01173.x

Majewski, P. (2012). Przyzwolenie społeczne na przestępczość ubezpieczeniową – wyniki badań. XV Międzynarodowa Konferencja „Przestępczość Ubezpieczeniowa”. Materiały konferencyjne. Szczecin.

Nikolaienko, S. (2019). Fraud in health insurance and ways to avoidance. Economics. Management. Innovations, 2(25). doi:10.35433/ISSN2410-3748-2019-2(25)-6

PIU. (2021). Analiza danych dotyczących przestępstw ubezpieczeniowych ujawnionych w 2020 roku. Polska Izba Ubezpieczeń. Komisja ds. przeciwdziałania przestępczości ubezpieczeniowej. Warszawa. Retrieved from https://piu.org.pl/analiza-przestepczosc-ubezpieczeniowa-w-2020-r/

Płonka, M., Oręziak, B., & Walec, M. (Eds.). (2021). Rynek ubezpieczeniowy. Zapobieganiem przyczynom przestępczości. Warszawa: Wyd. Instytutu Wymiaru Sprawiedliwości.

Połeć, R., & Lemańczyk, M. (2015). Przeciwdziałanie przestępczości ubezpieczeniowej w aspekcie jej społecznej akceptacji. Studia Oeconomica Posnaniensia, 3(11), 111–121. doi:10.18559/SOEP.2015.11.8

Przyłuska-Schmitt, J. (2018). Insurance behavior of generation Y in Poland and in Germany. Zeszyty Naukowe Politechniki Śląskiej, Organizacja i Zarządzanie, 119, 243–253. doi:10.29119/1641-3466.2018.119.16

Rukhsar, L., Bangyal, W., Nisar, K., & Nisar, S. (2022). Prediction of insurance fraud detection using machine learning algorithms. Mehran University Research Journal of Engineering and Technology, 41(1). doi:10.22581/muet1982.2201.04

Salleh, F., Kassim, D.N.H.A, Yazid, A.S., & Rashid, N. (2018). Consumer behaviour and insurance claim fraud in Malaysia. International Journal of Academic Research in Business and Social Sciences, 8(12), 586–598. doi:10.6007/IJARBSS/v8-i12/5057

Smith, L.Y., & Roberson, G.G. (1971). Business Law – Uniform Commercial Code. St. Paul: West Publishing Company.

Szumlicz, T. (2014). Stan społeczeństwa obywatelskiego. Stosunek do instytucji finansowych. In J. Czapiński & T. Panek (Eds.), Diagnoza Społeczna 2013. Warunki i Jakość Życia Polaków. Raport (p. 345). Warszawa: MPiPS.

Tiedemann, K. (1972). Rechts Gutachten an den 49 Deutschen Juristentag. München: Deutscher Juristentag e.V.

Tomaš, D., & Todorović, I. (2016). Modelling fraud prevention process. Journal of Corporate Governance, Insurance, and Risk Management (JCGIRM), 3(2), 76–87.

Tseng, L.M., & Kang, Y.M. (2014). The influences of sales compensations, management stringency and ethical evaluations on product recommendations made by insurance brokers. Journal of Financial Regulation and Compliance, 22(1). doi:10.1108/JFRC-08-2012-0031

Zourrig, H., Park, J., El Hedhli, K., & Zhang, M. (2018). The effect of cultural tightness – looseness on fraud perception in insurance services. International Journal of Quality and Service Sciences, 10(2), 138–148. doi:10.1108/IJQSS-02-2017-0016




DOI: http://dx.doi.org/10.17951/h.2022.56.4.7-21
Date of publication: 2023-03-14 22:43:22
Date of submission: 2022-10-06 12:25:36


Statistics


Total abstract view - 413
Downloads (from 2020-06-17) - PDF - 0

Indicators



Refbacks

  • There are currently no refbacks.


Copyright (c) 2023 Anna Bera, Dariusz Pauch

Creative Commons License
This work is licensed under a Creative Commons Attribution 4.0 International License.